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Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an
Key Responsibilities
Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
Deliver outstanding service to all customers, demonstrating role model behaviours for all the team.
Assist in driving sales, commerciality and maintenance of standards, including compliance with established policies and procedures.
Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
Partner with the Store Manager to generate innovative and engaging marketing ideas.
Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
As the product expert and knowledgeable trainer, you will educate your team and advise customers.
Focus on fostering a supportive, productive and inclusive environment that promotes teamwork and accountability.
Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising and maintaining a clean and well-presented store, at all times.
Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
Maintain compliance with company policies including health and safety regulations.
Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
Knowledge, Skills, and Abilities Required
Previous experience working in a fast-paced, customer-facing environment
Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential
Flexible and adaptable, you are comfortable working in a fast-paced environment
Flexible schedule and availability to work mornings, evenings, weekends and holidays
Passion for our brands and brand lifestyles
Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store
Ability to work under pressure and manage multiple tasks at once
Working Conditions
Retail environment
The Extras
Generous clothing allowance
Excellent training & development opportunities
Quarterly bonuses
60% off all Sweaty Betty merchandise
25 days holiday (pro-rated if working part-time)
Refer a Friend bonus scheme
Season Ticket Loan
Access to Retail Trust - advice & support tool
Dedicated budget to attend fitness classes (per store)
Access to Sample sales
Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation)
Enhanced Family Leave policy
Cycle to work & Buzz bike scheme
Our DEI Commitment
We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community and world.
We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.
Our DEI mission is "to embed diversity, equity and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing and challenging ourselves and our partners."
We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mould, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies and inclusive, always. Because when we say all, we mean it.