IT Hardware and Software Asset Manager (80166)

80166 - IT Hardware and Software Asset Manager

This IT Hardware and Software Asset Manager will report to the IT Transformation and Commercial Manager and will work within Information Systems based in our Crawley office. You will be a permanent employee.

You will attract a salary depending on skills and experience and a bonus of.7.5%. This role can also offer blended working after probationary period (6 months) - 3 days in the office and 2 remote

Close Date: 28/01/2025

We also provide the following additional benefits

• 25 Days Annual Leave plus bank holidays
• Personal Pension Plan – Personal contribution rates of 4% or 5% (UK Power Networks will make a corresponding contribution of 8% or 10%)
• Tenancy Loan Deposit scheme
• Tax efficient benefits: cycle to work scheme
• Season ticket loan
• Occupational Health support
• Switched On – scheme providing discount on hundreds of retailers products.
• Discounted access to sports and social clubs
• Employee Assistance Programme.

JOB PURPOSE:

UK Power Networks is the leading Distributed Network Operator (DNO), with the ambition on supporting the transition to Net Zero at the lowest possible costs to customers. Technology and the right software is necessary to achieving that vision ambition, and we are looking to bring into the team a person who can support us in ensuring that we remain compliant with complex licence agreements, procure the right software for our needs and ensure that our IT assets are being controlled and managed.

You will manage the following capabilities at UK Power Networks:

• Software and Hardware contract management
• Software Licence Compliance and audits
• IT hardware tracking and assurance
• IT New Joiners & Leaver Process

We are on the cusp on delivering our RIIO-ED2 delivery programme, including the transformation of our SAP estate, migration our on-premise data centres to cloud and refreshing our end-user devices. You will be at the heart of these challenges and ensure we develop technology in the most cost-efficient way, keeping down bills for customers.

Our strategic software partners are Microsoft, SAP and IBM, and Experience in one (or more) of these areas alongside Azure and SaaS products is highly desirable. Our strategic hardware partners are Panasonic and Lenovo.

You will work as part of the IT Commercial function, working with our colleagues across our entire business.

DIMENSIONS:

IT OPEX: £18.0m (Value of software per annum)

IT CAPEX: £3.0m per annum

Staff: 2

PRINCIPAL ACCOUNTABILITIES:

1. Design and operating a Software Governance framework and monitoring adherence to process
2. Analyse software contracts and licence models, operational reporting, monitoring and data
3. Collaborate between Procurement, Architecture, and the wider business to support the purchasing on Software
4. Contract Managing our 'Large Account Reseller' which is used to procure software and hardware, including performance reviews and ensuring that pricing is fair and reasonable
5. Analyse and increase the deployment of software to ensure licences are only deployed where necessary
6. Optimisation, consolidation and standardisation of the software portfolio
7. Software audit management and coordination
8. Manage and steer Licence Management services from Managed Service Partners
9. Support the Digital Organisation in the operational sourcing process
10. Guide the implementation of measures to support the adherence to procurement and Compliance processes.
11. Define and manage Key Value indicators to ensure satisfaction of internal customers.
12. Develop and run an approach to track IT assets ensuring that appropriate controls in place to avoid fraud. Ensure reporting of lost, stolen and damaged devices.
13. Ensure environmental standards are taken seriously for the life of the hardware assets including through feasibility of repairs and responsible disposal.
14. Manage the IT new joiners process to ensure that every new joiner has the appropriate devices, software and access ahead of joining.
15. Manage the IT leavers process to ensure that every leaver returns their IT Equipment.
16. Develop automation and centralising of incidents/requests within their function to provide a 9.5/10 service to customers.

NATURE AND SCOPE:

The Technology Department works across UK Power Networks, supporting us in the achievement of our strategy to become the best performing DNO. The team achieves this through the provision of best class, ground breaking, but cost-effective technology solutions, and the optimisation of current solutions to improve how we operate. Continuous improvement, customer service and seamless delivery is at the heart of our ethos.

You will work with several partners including our Managed Service Providers that deliver licencing obligations across their services, external assurance partners and our internal technology delivery teams responsible for their areas.

SKILLS, QUALIFICATIONS AND EXPEREINCE:

• Experience of Information Technology through a Degree or work experience
• Experience in Software Compliance including Audits, Effective Licence Positions, difference licencing models, licence metrics and IT Asset management
• Experience with process definition, methods and software governance
• Experience of Information Technology departments
• Organisational, analytical and facilitation skills and strong drive to deliver quality results to specific deadlines
• Develop relationships with challenging partners and senior colleagues.
• Commercial expertise
• Excellent written, verbal and communication skills

Health & Safety Responsibilities

Managers and supervisors carry both legal and company responsibilities for ensuring the health and safety of their employees, those under their control and those who might be affected by the work undertaken, i.e. public, visitors and employees of other organisations. This includes briefing individuals working for them and ensuring there is the necessary understanding, competence and application of requirements to work safely and without harming the environment.

Employees will ensure they understand the health and safety risks involved in their work activities and their responsibility to apply the controls needed to manage those risks to acceptable levels. Similarly where work activities can have an adverse impact upon the environment, and where there are legal requirements, employees will understand those impacts and the controls they must ensure are applied.

If in doubt ask!

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.